INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

We strive to provide an accurate representation of our products through high-quality images, but please note that due to lighting, screen settings, and different viewing devices, the actual product may slightly vary in color or texture. Rest assured, the product you receive will be of the same style and quality as shown!

Where can I view my sales receipt?

You can view your sales receipt by logging into your account on our website. Once logged in, go to your order history or recent orders, and you’ll find the option to view or download your receipt. If you need assistance, feel free to reach out to our customer support!

How can I return an item?

To return an item, please follow these simple steps:

  1. Log in to your account on our website and go to the 'Orders' section.

  2. Select the order containing the item you wish to return.

  3. Click on 'Return Item' and fill out the return request form.

  4. Once approved, we’ll send you a return shipping label and instructions on how to send the item back.

  5. Pack the item securely in its original packaging (if possible) and send it back to us.

Please note that returns are subject to our return policy, which can be found on our website. If you have any questions or need assistance, feel free to contact us!

Will you restock items indicated as “out of stock?”

If an item is marked as 'Out of Stock,' we may restock it depending on demand and availability from our suppliers. To stay updated, you can sign up for a back-in-stock alert on the product page, and we’ll notify you as soon as the item is available again. If you have any other questions or need assistance, don’t hesitate to reach out!

Where can I ship my order?

You can ship your order to any address of your choice! During checkout, simply provide the shipping address where you’d like your order delivered. Whether it’s your home, office, or a gift recipient, we’ll make sure your order reaches you. If you need to update your shipping address or have any concerns, feel free to contact our customer support team!

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